Grief Support is Available
NALAG provides a free, confidential, grief and loss support services across Australia, delivered by our team of trained volunteers and staff.
We provide telephone support and, in some of our Centres, face-to-face support and counselling.
If you would like to talk to one of our team, please contact us
FACT SHEET: Helping someone who is grieving
Supporting someone who is grieving can significantly impact their healing process and emotional well-being. Here are some detailed ways you can offer help:
Be Present:
Offering your presence is one of the most powerful ways to support someone who is grieving. You don't always need to have the right words; simply being there for them can provide immense comfort. Whether it's sitting in silence or holding their hand, your presence can be reassuring.
Listen Actively:
Encourage the grieving person to express their feelings and share memories of their loved one. Listen without interrupting or offering advice unless asked. This allows them to process their emotions and feel heard. Phrases like "Tell me about them" or "I'm here to listen" can open up the conversation.
Show Empathy:
Empathy involves acknowledging and validating their pain. Use phrases that convey your understanding and sympathy, such as "I'm sorry for your loss" or "I can't imagine how difficult this must be for you." Avoid trying to fix their feelings; instead, just be there to support them.
Offer Practical Help:
Grieving can make everyday tasks overwhelming. Offer specific help, such as cooking meals, cleaning the house, or running errands. For instance, you could say, "Can I bring you dinner tomorrow night?" or "Would you like me to help with grocery shopping?" Specific offers are often more helpful than a general "Let me know if you need anything."
Respect Their Process:Everyone grieves differently and at their own pace. Respect their unique journey and avoid pressuring them to "move on" or "stay strong." Grieving is a personal process, and it's essential to give them the space to heal in their way and time.
Stay Connected:
Continue to check in with them regularly, even after the initial period of loss. Grief can be a long journey, and ongoing support is valuable. A simple message or phone call to say, "I'm thinking of you" can mean a lot, even months after the loss.
Provide Information:
Share resources such as support groups, counseling services, or grief literature. Offer to help them find professional support if needed. Providing information about available support options can be very helpful, especially if they are unsure where to turn.
Be Patient:
Understand that grief can have ups and downs and may resurface unexpectedly. Offer ongoing support without imposing timelines. Let them know that you are there for the long haul and that it's okay to have good days and bad days.
Encourage Self-Care:
Gently remind them to take care of their physical and mental health. Encourage activities such as eating well, getting enough sleep, and engaging in physical exercise. Suggest simple self-care practices like taking a walk, journaling, or practicing mindfulness.
Remember the Deceased:
Share positive memories or stories about the person who passed away if it feels appropriate. This can help keep the memory of the deceased alive and provide comfort to the grieving person. For example, you could say, "I remember when [deceased's name] and I used to..." This can be a touching way to honor their memory.
Avoid Minimizing Their Loss:
Refrain from saying things like "It was for the best" or "They're in a better place," as these statements can feel dismissive of their pain. Instead, focus on acknowledging their feelings and being present for them.
By offering your presence, empathy, practical support, and understanding, you can help someone navigate their grief and find their way toward healing. If you need more specific suggestions or resources, feel free to ask.
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If you or someone you know is grieving and needs support, please contact us at NALAG.