Grief Support

Grief Support Service

NALAG provides a free grief support service across Australia, delivered by our team of trained volunteers and staff.

NALAG is currently providing grief support to adults across Australia.

Please know that while we are not a crisis service, our dedicated and trained volunteers are here to provide you with support and understanding.

If you need someone to talk to, we are just a phone call away. You can reach us by telephone at 02 6882 9222. Alternatively, you can fill out the 'Client Enquiry Form' below, and a caring member of our NALAG team will reach out to you within 5 business days.

business hand meeting concept, businessman having handshake with corporate team about success

Getting Help

Referrals

Referrals to NALAG are accepted through:

  • Self-Referral
  • GP’s
  • Mental Health
  • Hospitals

Locations

NALAG NSW has branches in Dubbo, Mudgee, Hunter and Sydney regions. NALAG Head Office is located at 7 Welchman Street, Dubbo NSW 2830.

Hours

NALAG may not be available around the clock. However, we understand the importance of being accessible when you need us most. Here are our current operating hours:

Dubbo Centre for Loss & Grief:

  • Monday to Friday: 9:00 AM - 5:00 PM (Excluding Public Holidays)
  • Appointments for other times may be negotiated.

Mudgee Centre for Loss & Grief:

  • Monday to Wednesday: 9:00 AM - 8:00 PM (Excluding Public Holidays)

While we strive to respond to inquiries as swiftly as possible within our operating hours, please feel free to reach out to us through our online contact form outside of these times. We will get back to you as soon as we can during our next business hours.

Due to the individual nature of the support person and client arrangement, times may be negotiated outside of office hours for online and telephone support. This can be discussed with your when you enquire for support.

How to Reach Us

Please contact us on 02 6882 9222 and our staff will be pleased to discuss your needs and answer any questions you may have.

Cost

NALAG NSW is a not for profit organization funded by Western Area Health. The NALAG Centre provides grief and loss support to all people regardless of race, religion and financial circumstances and provides Grief Support FREE of charge.

Two people with their backs turned, one resting their head on the other's shoulder, standing near a glass and concrete wall.

What is Grief?

Grief is a natural part of life. Grief is our reaction to loss. Your reaction is very unique to you. The intensity of the grief, the pain of grief and how individuals express their grief has no set pattern.

Someone who has experienced a loss that is significant to them can feel like they are on a rollercoaster of emotions, thoughts, physical impacts. It can affect so many different parts of our lives.

Loss and Grief Support

Someone who has experienced a loss can feel like being lost in a maze of conflicting emotions. This is normal following significant loss. Knowing the experience is normal may not take away the pain, but will increase understanding of what is happening. It is important to know you will recover, that it will get better.

Some examples of Significant losses are:

  • Death of a significant person
  • Divorce / separation
  • Retrenchment / unemployment / retirement
  • Loss of health / amputation / organ loss
  • Loss of homeland / culture / language
  • Loss of a pet
  • Loss of possession / burglary / car theft
  • Disability / loss of independence
  • Infertility
  • Miscarriage / pregnancy termination / stillbirth
  • Adoption
  • Stolen generation / loss of identity
  • Losses associated with caring for someone with a chronic or life
  • Threatening illness

NALAG has a team of trained Grief Support Workers who provide Grief Support.

Health Professionals & Agencies:

If you would like to refer a client, please download the 'Agency Referral Form' below.

Agency Referral Form
Scroll to Top