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Getting Help

Referrals

Referrals to NALAG Grief Support are accepted through:

Self-Referral
GP’s
Mental Health
Hospitals

Early Response

The NALAG Early Response (ER) Team is dedicated to providing immediate support to individuals affected by sudden and unexpected incidents involving injury or death. Our trained volunteers and counsellors are here to help you navigate through the initial shock and trauma.

Locations

NALAG Grief Support has branches in Dubbo, Mudgee, Hunter and Sydney regions. NALAG Head Office is located at 7 Welchman Street, Dubbo NSW 2830.

Cost

NALAG Grief Support is a not for profit organization funded by Ministry of Health. NALAG Grief Support provides loss and grief support to all people regardless of race, religion and financial circumstances and provides Grief Support FREE of charge.

Hours

NALAG Grief Support may not be available around the clock. However, we understand the importance of being accessible when you need us most. Here are our current operating hours:

Dubbo Centre for Loss & Grief:

Monday to Friday: 9:00 AM - 5:00 PM (Excluding Public Holidays)
Appointments for other times may be negotiated.

Mudgee Centre for Loss & Grief:

Tuesday and Wednesday: 10:00 AM - 3:00 PM (Excluding Public Holidays)

While we strive to respond to inquiries as swiftly as possible within our operating hours, please feel free to reach out to us through our online contact form outside of these times. We will get back to you as soon as we can during our next business hours.

Due to the individual nature of the support person and client arrangement, times may be negotiated outside of office hours for online and telephone support. This can be discussed with your when you enquire for support.

How to Reach Us

Please contact us on 02 6882 9222 and our staff will be pleased to discuss your needs and answer any questions you may have.

Call Now

REQUEST A CALL BACK

Agency Referral

Early Response

NALAG Grief Support is UNABLE to provide a crisis service.

If you or someone you know needs urgent support, please contact a crisis support service such as:

Lifeline
13YARN
Kids Helpline
Beyond Blue

Always call 000 (triple zero) in an emergency.

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About Us

Supporting Australian communities, families and individuals experiencing loss, grief and trauma for over 48 years.

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Contact

For grief Support - 13 000 GRIEF (13 000 474 33)

(02) 6882 9222

NSW Head Office, 7 Welchman Street, Dubbo NSW 2830

PO Box 379, Dubbo NSW 2830

NALAG acknowledges and pays respect to the Traditional Owners and Custodians of country throughout Australia. We honour and respect the cultural heritage, customs and beliefs of all Aboriginal and Torres Strait Islander people. We recognise that Aboriginal and Torres Strait Islander peoples have spiritual, social and cultural connections with their traditional lands and waters. We would like to express our sincerest gratitude to the communities on whose land NALAG works.

Our organisation is a place where human rights are respected and people of diverse genders and sexual orientation are welcomed and supported.

© 2026 National Association of Loss and Grief (NSW) Inc | ABN 15 910 650 287 | Privacy Policy | Client Rights, Responsibilities, Workplace Health & Safety (WHS) and Complaints | Powered By OVA Website Platform

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Getting Help

Referrals

Early Response

Locations

Cost

Hours

How to Reach Us

NALAG Grief Support is UNABLE to provide a crisis service.

Lifeline

13YARN

Kids Helpline

Beyond Blue

Always call 000 (triple zero) in an emergency.

About Us

Resources

Contact