Statement of Committment to Child Safety

Our Responsibility

The National Association for Loss and Grief (NSW) Inc. (NALAG Grief Support) is dedicated to supporting individuals and communities through experiences of loss, grief, and trauma. As part of this commitment, we recognise our responsibility to ensure the safety, wellbeing, and empowerment of all children who engage with our services. Creating environments where children feel protected, respected, and heard is central to our mission and values.

Our Commitment to Child Safety

NALAG Grief Support is committed to upholding and embedding the 10 Child Safe Standards established by the Office of the Children’s Guardian. These standards guide our ongoing efforts to provide a safe, supportive, and harm‑free environment for children. We strive to ensure that every child feels confident to participate in decision‑making and knows who to speak to if they have concerns.

Our staff and volunteers receive ongoing education and training to understand their responsibilities in maintaining a child‑safe organisation. This includes recognising and responding effectively to child safety concerns and advocating for the rights of children to feel safe and supported at all times.

We welcome feedback from children, families, and the community on how we can continue to strengthen our child safety practices.

Our Ongoing Commitment

NALAG Grief Support remains steadfast in fostering a culture of safety, transparency, and accountability. We continually review and improve our policies, procedures, and practices to ensure we uphold the highest standards of child safety and wellbeing. We are committed to working collaboratively with children, families, staff, volunteers, and the wider community to ensure every child feels protected, valued, and heard.

Trudy Hanson
NALAG Grief Support CEO

The Child Safe Standards

About the Child Safe Standards

The Child Safe Scheme is built on ten Child Safe Standards. These standards are principle-based and are designed to keep children safe by creating organisations that help prevent, detect and respond more effectively to harm and abuse, if it occurs.

Applying the Standards means that the best interests of children are always at the forefront, child abuse is never tolerated, and every child’s rights are respected. Concerns about child safety are taken seriously, and everyone is empowered to report abuse without obstruction. Applying the Standards also ensures you’re complying with the legal obligations of the Child Safe Scheme.

Organisations should apply these standards in a way that best fits their environment, community and how they interact with children and young people. This means tailoring your approach to suit your organisation.

National Principles for Child Safe Organisations

The National Principles for Child Safe Organisations are 10 high-level principles that set out a national approach to creating organisational cultures and practices that promote the safety and wellbeing, and prevent harm and abuse, of children in Australia.

Safety includes (but is not restricted to) cultural, psychological and physical aspects that ensure children and young people are safe and supported no matter who and where they are, or what organisation they engage with.

Each state and territory is responsible for implementing the National Principles for Child Safe Organisations or equivalent standards within their jurisdiction. In NSW, the Child Safe Scheme reflects the National Principles for Child Safe Organisations. Implementing these state-based requirements is equivalent to implementing the National Principles.

The Child Safe Standards provide a framework for creating child safe organisations. They are designed to drive cultural change to create, maintain and improve child safe practices. When organisations apply the Standards they build a culture where abuse of children is prevented, responded to and reported.

The Standards are based on the extensive research and consultation by the Royal Commission into Institutional Responses to Child Sexual Abuse. They provide clear guidance for organisations to create cultures, adopt strategies and act to put the interests of children first to keep them safe from harm.

All organisations that work with children can implement the Child Safe Standards and continually work to improve their child safe practices.


The 10 Standards Focus On:

  1. Leadership & Culture (embedding child safety).
  2. Children's Participation & Voice (in decisions affecting them).
  3. Involving Families & Communities.
  4. Equity & Diversity (considering vulnerabilities).
  5. Suitable People Working with Children (screening & support).
  6. Child-Focused Complaints Processes (responding to abuse).
  7. Staff Training & Awareness (knowledge & skills).
  8. Safe Physical & Online Environments.
  9. Continuous Review & Improvement.
  10. Documented Policies & Procedures. 
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