Volunteers Make a Difference

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The Power of Grief Support & Volunteering: How NALAG and Volunteers Make a Difference

Grief is one of life’s most profound challenges,  and navigating it alone can feel overwhelming. That’s where NALAG (National Association for Loss and Grief) steps in—providing free, compassionate grief support to Australians in need.

At the heart of NALAG’s mission are grief support volunteers—dedicated individuals who give their time, empathy, and expertise to ensure that no one has to face grief alone. As we celebrate National Volunteer Week, it’s the perfect time to recognize the incredible impact of volunteering and how it strengthens communities across Australia.

NALAG: Supporting Australians Through Grief

NALAG has been a leader in grief support and education in Australia, offering free, confidential services to individuals and families experiencing loss for almost 50 years. Whether it’s the death of a loved one, a major life transition, or any form of grief, NALAG provides:

One-on-one grief support – Trained volunteers offer compassionate listening and guidance via telephone, face to face and telehealth.

Community programs – Support groups and workshops help people process grief in a safe space.

Education & awareness –  Resources and training ensure grief is understood and supported.

With over 80 dedicated Grief Support Volunteers across Australia, NALAG provides more than 100 hours of grief support each week, ensuring that Australians have access to care when they need it most.

National Volunteer Week: Celebrating Those Who Give Back

National Volunteer Week is a time to honour the incredible contributions of volunteers who dedicate their time to making a difference. Whether its supporting individuals who are grieving, helping communities rebuild, or assisting vulnerable populations, volunteers are the backbone of social impact.

Volunteering in Australia: The Numbers Speak for Themselves

  • 1 in 4 Australians (25%)  aged 15 and over participated in unpaid voluntary work through an organisation in 2020.
  • Over 5 million Australians volunteered through organisations, with women slightly more likely to volunteer than men.
  • People aged 40–54 were the most likely to volunteer (31%), followed by those aged 70 and over (28%).
  • Volunteering contributes to social cohesion, mental well-being, and economic stability, strengthening communities nationwide.

Why Volunteering Matters

Volunteering isn’t just about giving time—it’s about creating change. It fosters connection, resilience, and hope, ensuring that people in need receive the support they deserve.

For those grieving, a volunteer’s presence can mean the difference between isolation and healing. Whether through NALAG’s grief support services or broader community initiatives, volunteers bring comfort, understanding, and a sense of belonging to those who need it most.

How You Can Get Involved

If you’re passionate about making a difference, consider volunteering with NALAG. Your time and compassion could change lives.

Finding Support

No matter what kind of grief you’re facing, help is available. You don’t have to navigate it alone. If you or someone you know is grieving, support is available.

NALAG Grief Support – Free national grief support services

PHONE: 02 6882 9222 Let’s talk—because healing starts with support.

Griefline – Confidential grief counselling available nationwide.

Lifeline – Crisis support and grief-related resources, available 24/7.

Grief Australia – Counselling, training, and research resources for grief support.

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